Depending on specific requirements and existing architectures a business (use) case for procuring a cloud based service may cover the following deliverables:
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Current state for delivering the service.
- Service model (Service Catalogue).
- Cost and usage.
- Controls.
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Future state for delivering the target service.
- Operational service model.
- Cost, usage and measurement.
- Elasticity requirements.
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Objectives and Goals for externalizing the service.
- Primary and responsible users of the service.
- Existing architectures and model of service to be externalized.
- Future architectures with new service model.
- Impact on internal architectures after Cloud deployment of service.
- Mapping to Cloud architecture standards, such as necessary to desirable attributes.
- Process and Data Flows in new model.
- Standards, legal statutes and regulatory requirements to be met.
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Risk assessment and security recommendations.
- Vendor analysis, review and audit on capabilities.
- Security review with reference standards.
- Incident handling.
- Controls.
- DRP and BCP impacts.
- Mapping to existing internal risk management processes.
- Necessary SLA and Contract inclusions.
- Review of skill sets and other capabilities required by internal staff, including business management.
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Proposed Deployment model.
- Objectives for project plan.
- Stakeholder engagement requirements.
- Resource demands.
- Measurement targets.
- Change management review.
- Training - business and technology.
- End state governance.